Blockchain Digital Transformation Impacts OCB: Mediating Leadership, Innovation, Commitment: Moderating Trust

Authors

  • Esha Asghar
  • Inam Ullah Khan*
  • Asma Sadiq
  • Zulekha Anmol
  • Muhammad Usman
  • Numan Shehzad

Abstract

The present paper dwells on the mediating (through blockchain) digital transformation (DT) on the relationship between transformational leadership (TL), innovative work behavior (IWB), organizational commitment (OC), and organizational citizenship behavior (OCB) with a moderating influence of the trust. The quantitative cross-sectional study design was used to gather data. 360 HR professionals were gathered that worked in the organization which implemented blockchain-based employee benefits systems, the data was analyzed with the help of structural equation modeling. Results indicate that all three antecedent OCB associations (H8 H10) are significantly mediated by DT, but there is a significant mediating effect of trust and OCB (H11) on the relationship mediated by DT. OCB was also directly affected by TL, IWB and OC. The model describes 57 percent of the variance in OCB and provides both theoretical and practical information on the transformation of HR by blockchain.

Keywords: Blockchain, organizational citizenship behavior, transformational leadership, trust, innovative work behavior.

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Published

2025-12-30

How to Cite

Esha Asghar, Inam Ullah Khan*, Asma Sadiq, Zulekha Anmol, Muhammad Usman, & Numan Shehzad. (2025). Blockchain Digital Transformation Impacts OCB: Mediating Leadership, Innovation, Commitment: Moderating Trust. Journal of Management Science Research Review, 4(4), 2153–2166. Retrieved from https://www.jmsrr.com/index.php/Journal/article/view/586

Issue

Vol. 4 No. 4 (2025): Journal of Management Science Research Review

Section

Articles