Krishna Moorthy Selvarajoo, Malini Kanjanapathy, Abdul Kadir, and Junaid Ahmad. “The Impact of Digital Relationship Marketing Capabilities towards One-to-One Customer Relationship Quality in Online Platform: The Mediating Role of Customer ”. Journal of Management Science Research Review 5, no. 1 (March 16, 2026): 2158–2182. Accessed March 18, 2026. https://www.jmsrr.com/index.php/Journal/article/view/460.