A QUALITATIVE STUDY ON THE WELFARE OF CONTRACTUAL EMPLOYEES AND THE IMPACT OF JOB SATISFACTION ON CONTRACT-BASED EMPLOYMENT IN ORGANIZATIONS

Abstract

This study examines how fixed-term (contractual) employment affects the welfare and job satisfaction of employees in manufacturing and service sectors in Karachi, Pakistan. Through qualitative methods—semi-structured interviews with five contractual employees—and narrative analysis, we identify key motivations for contractual work: gaining experience, flexibility, and lack of permanent positions. Despite concerns over job security and limited benefits, many respondents reported that these roles acted as a stepping stone toward permanent employment and professional growth. Organizations leverage contractual employees to fulfill project-based needs, optimize costs, and develop a potential talent pool. The results highlight a dual benefit: employees enhance their marketability, while organizations gain operational flexibility. Policymakers and organizations should ensure fair treatment, clear pathways to permanency, and job security to sustain employee well-being and maximize productivity.

Keywords: contractual employment, job satisfaction, well-being, flexibility, Pakistan