SERVANT LEADERSHIP AND EMPLOYEE INNOVATIVE BEHAVIOR: EVIDENCE FROM THE PAKISTANI BANKING SECTOR

Abstract

This study examines the direct connection between creative employee behavior and servant leadership in Pakistan's banking industry. Our hypothesis, which draws from Social Exchange Theory and Social Cognitive Theory, is that servant leadership has a favorable impact on workers' inclination to come up with, advocate for, and execute innovative ideas. 407 banking workers in Peshawar were surveyed using a three-wave time-lag technique. Regression analysis was used to examine the data. The findings show that servant leadership significantly and favorably influences creative activity. By offering concrete data from a developing-country financial environment and useful advice for promoting innovation in service-oriented businesses, the findings add to the body of research on leadership.

Keywords: Servant Leadership, Innovative Behavior, Social Exchange Theory, Social Cognitive Theory, Banking Sector, Pakistan.